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Medical Secretary - Full time, day shift (Princeville)

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Job Description

Our client in the Princeville area of the Centre-du-Québec region is looking for a secretary-receptionist who would like to join her team of dynamic and welcoming doctors.

Summary of responsibilities

Under the authority of the immediate supervisor, the medical secretary provides administrative support to the clinic team members and meets the administrative needs of the clients.

  • Welcome patients;
  • Direct patients into the clinic;
  • Receive and take telephone calls;
  • Receive and transmit messages intended for the clinical team in order to limit the latter's efforts;
  • Meet patients' needs for appointment scheduling;
  • Confirm appointments;
  • Process and track documents sent by fax;
  • Meet the specific needs of patients for referrals in the public and private network to follow up on requests for examinations and consultations;
  • Follow up on patient communications at the team's request (e.g., disclosure of results, request for appointments, sending documents, etc.)
  • Billing for uninsured services;
  • Perform petty cash management;
  • Filing and scanning confidential medical documents;
  • Order supplies and maintain stationery inventory;
  • Fill medical offices (medical supplies and stationery);
  • Filing and distributing mail;
  • Establish and update administrative support procedures such as document management and filing;
  • Perform any other related tasks at the request of the immediate supervisor.

Requirements

  • DEP in secretariat
  • At least 3 years of experience in a medical clinic (if no DEP)

Qualities

  • A strong ability to be resourceful
  • Initiative
  • Autonomy
  • Good understanding of the IT environment
  • Smile and empathy
  • Sense of priorities
  • Sense of responsibility
  • Team spirit
  • Good knowledge of spoken and written French, minimum functional English

Work schedule

  • Daytime schedule (rare evenings and weekends)
  • Available: as soon as possible

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